What it can handle
- Service questions and basic recommendations
- Lead qualification and project details
- Appointment or callback requests
- Email handoff with context, urgency, and next steps
Website Chatbot
Lead Intake
A useful AI chatbot should qualify leads, not entertain strangers.
Rabun AI builds focused website chatbots that answer business questions, collect details, and hand off clean summaries to the owner or office.
Answer
Give visitors fast, business-specific answers without turning the site into a free AI toy.
Qualify
Ask the questions your team needs before a callback, estimate, or appointment.
Handoff
Send a short lead brief with context, urgency, and the recommended next step.
Guardrails matter
The bot should stay focused on the business, use rate limits, log conversations, reject off-topic use, and collect only what is useful for a real lead.
Best first use
Start with the questions your team answers every day: pricing ranges, service areas, booking steps, project requirements, documents needed, and what happens after someone asks for an estimate.
Chat Flow
The bot should move a visitor toward a useful handoff.
The chatbot identifies the service, location, timing, and basic need.
It answers common questions and avoids promises the business should not make.
It collects contact details and the context needed for a human follow-up.
The owner gets a clean summary instead of a messy transcript.
Focused Build
Build the chatbot around one business outcome first.
The strongest first use is usually lead intake and follow-up, then the bot can expand after it proves useful.